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Privacy Policy

Last updated: 31 March 2026

This Privacy Policy explains how personal data is collected, used, disclosed, and protected when you visit www.tfprocess.com and interact with the website, including through contact forms, technical tools, and cookie preferences (the “Website”).

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This Website is operated by:

TFP - Thermo Fluid Process S.r.l
Registered office: Via Baldanzese, 35, 50041 - Calenzano, Firenze, Italy
Email: info@tfprocess.com
Phone: +390557311468
VAT No.: 02330590973

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For the purposes of applicable data protection law, the Company acts as the data controller for the personal data described in this Privacy Policy.

1. Personal Data We Collect

Depending on how you use the Website, we may collect and process the following categories of personal data:

a) Information you provide directly

When you contact us through the Website, we may collect:

  • first name and last name;

  • company name;

  • email address;

  • phone number;

  • the content of your message or request;

  • any other information you choose to provide voluntarily.

b) Technical and usage data

When you browse the Website, certain technical data may be collected automatically, such as:

  • IP address;

  • browser type and device information;

  • operating system;

  • language settings;

  • pages visited and navigation behavior;

  • date, time, and duration of visits;

  • referring website or source.

c) Cookie and consent data

We may collect information related to your cookie preferences and consent choices through our consent management solution and related website technologies.

2. How We Use Personal Data

We may process your personal data for the following purposes:

a) To respond to inquiries and contact requests

We use the information submitted through the contact form or other communications to respond to your request, provide information, and manage follow-up communications.

b) To manage business communications

We may process contact details and message content in order to handle legitimate business inquiries, technical requests, and commercial communications related to our activities.

c) To operate, maintain, and secure the Website

We may process technical data in order to ensure the Website functions correctly, maintain security, prevent abuse, and improve performance.

d) To comply with legal and regulatory obligations

We may process personal data where necessary to comply with legal obligations, enforce our rights, or respond to lawful requests from public authorities.

e) To manage cookies and consent preferences

Where applicable, we use consent tools to record and manage your preferences regarding non-essential cookies and similar technologies.

3. Legal Bases for Processing

We process personal data on one or more of the following legal bases, depending on the context:

  • pre-contractual measures, where processing is necessary to respond to a request made by you before any potential business relationship is established;

  • legitimate interests, including the management of incoming business communications, website administration, security, and the protection of our business;

  • legal obligation, where processing is required by applicable law;

  • consent, where required, including for certain cookies or optional communications.

Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

4. Data Recipients

Your personal data may be shared, where necessary, with:

  • website hosting and website management providers;

  • IT, email, and communication service providers;

  • form management and CRM-related service providers;

  • cookie consent and privacy management providers;

  • professional advisors, consultants, or service providers assisting in legal, technical, or administrative matters;

  • competent public authorities, where required by law.

Where third parties process personal data on our behalf, they do so under appropriate contractual and data protection safeguards.

​5. International Data Transfers

Some service providers involved in the operation of the Website may process data outside the European Economic Area.

Where this occurs, we will take appropriate steps to ensure that personal data is protected in accordance with applicable law, including by relying on appropriate safeguards where required.

6. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including to respond to requests, manage follow-up communications, comply with legal obligations, and protect our rights.

In particular:

  • contact form data may be retained for the time necessary to manage the request and related follow-up;

  • technical and security-related data may be retained for the period reasonably necessary for website operation, protection, and diagnostics;

  • cookie preference records may be retained as required for consent management and compliance purposes.

Where data is no longer necessary, it will be deleted or anonymized, unless continued retention is required by law or justified by legitimate legal interests.

7. Data Subject Rights

Under applicable data protection law, you may have the right to:

  • request access to your personal data;

  • request rectification of inaccurate or incomplete data;

  • request erasure of your personal data;

  • request restriction of processing;

  • object to processing based on legitimate interests;

  • request data portability, where applicable;

  • withdraw consent at any time, where processing is based on consent;

  • lodge a complaint with the competent supervisory authority.

In Italy, the competent supervisory authority is the Garante per la protezione dei dati personali.

To exercise your rights, you may contact us using the details provided in this Privacy Policy.

8. Cookies and Similar Technologies

The Website may use cookies and similar technologies to ensure proper functionality, improve performance, remember preferences, and, where applicable, collect analytics or other usage information.

Cookie preferences on this Website are managed through Usercentrics for Wix.

Strictly necessary cookies may be used to operate the Website. Other categories of cookies or tracking technologies, where applicable, are managed through the consent banner and are used only according to the choices made by the visitor.

You can review or update your cookie preferences at any time through the cookie banner or the privacy settings link made available on the Website.

For more information, please also refer to our Cookie Policy or cookie settings area, where available.

9. Data Security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or unlawful disclosure.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

10. Third-Party Websites

The Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of third-party websites. Users are encouraged to review the privacy notices of those external websites separately.

11. Children’s Data

This Website is intended for business and professional use and is not directed to children.

We do not knowingly collect personal data from children through the Website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updated version will be published on this page with a revised “Last updated” date. We encourage users to review this page periodically.

13. Contact Information

If you have any questions about this Privacy Policy or about how we process personal data, you may contact:

TFP - Thermo Fluid Process S.r.l

Via Baldanzese, 35, 50041 - Calenzano, Firenze, Italy

info@tfprocess.com

+390557311468

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